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Old 27-08-2012, 12:57 PM
K_I_R_E_E_K's Avatar
K_I_R_E_E_K K_I_R_E_E_K is offline
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Icon4 GameGuard causing serious issues

After Gameguard was updated on Monday, August 13th, players have reported that the game no longer starts, the mouse and keyboard no longer work properly, and how there are various major bugs outside of the game.

Sega would like to collect data related to this problem in order to investigate the cause of this malfunction. Please kindly send this information outlined below.

In your installation directory, look for a folder called “GameGuard”:
  • Attach all .erl extension files and Dxdiag file. (You can generate a PSO2 Dxdiag file in the settings menu in the launcher.)
  • Compress all of these files into one file that takes up to 5MB of space.
  • Within the email write about the 「ご利用のセキュリティソフト」(Security Software) you use and the「不具合詳細」(Bugs) you’ve noted.
  • Send an email to pso2log@sega.co.jp

This email is only used for collecting information about this GameGuard update and can not reply to any inquiries.

Based on Twitter and BBS chatter the following issues have been reported by players:
  • Your copy of Windows is no longer Genuine.
  • Blue Screens of Death on Game Start-up
  • Firefox and Chrome freezing.
  • Firefox freezing on pages that require Flash.
  • Keyboards malfunction.
  • Various essential Windows processes no longer responding.

While in some cases none of this happens, it seems some players are getting their very 1st blue screens. Will players be able to play PSO2 decently until the bugs are fixed? what do you think?

Poorly coded game with a general lack of security and now they resolve into using gameguard, don't get me wrong, gameguard is good, but the bluescreens are not.
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Old 27-08-2012, 04:21 PM
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I've had no problems with playing pso2 since this update, however I had one bluescreen since but it wasn't caused by pso2/gameguard
Currently playing:
Pso2 - ship2: Player ID "dnd"
Lv55 Fighter - Lv50 Hunter - lv38 Gunner - Lv32 Ranger

Currently hunting: Rika's claw (69 Dark Falz kills so far)
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